Privacy Policy for Royal Rides Detailing

Effective Date: September 24, 2024

At Royal Rides Detailing, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or utilize our services. Please take a moment to read through the following information.

Information We Collect

We collect various types of information to provide and improve our services to you:

  1. Personal Information: This includes any details you provide to us directly, such as your name, phone number, email address, and physical address when you:

    • Book an appointment.

    • Inquire about our services.

    • Contact us through email, phone, or SMS messaging.

  2. Automatically Collected Information:
    We may automatically collect information such as:

    • Your IP address, browser type, and operating system.

    • Pages you view on our website.

    • Time spent on each page and other usage statistics.

  3. Cookies:
    Our website may use cookies to enhance your experience. These cookies may help us understand your preferences, remember your login information, or track the effectiveness of our marketing efforts. You can adjust your browser settings to refuse cookies if preferred.

How We Use Your Information

We use your information for the following purposes:

  1. Providing Services:
    To process your bookings, communicate with you about appointments, and deliver our detailing services.

  2. Customer Support:
    To respond to inquiries, address issues, and improve our customer service experience.

  3. Marketing & Promotions:
    With your consent, we may send you promotional materials, special offers, and updates about our services. You can opt out at any time by following the unsubscribe instructions in the emails or replying "STOP" to SMS messages.

  4. SMS/Text Messaging:
    When you provide your phone number and opt-in to receive SMS communications, we may send you text messages related to:

    • Appointment reminders and confirmations.

    • Service updates or rescheduling notifications.

    • Promotional offers and discounts.

    Opting Out: You may opt out of receiving text messages at any time by replying "STOP" to any of our messages. If you need further assistance, you may also contact us directly using the information provided in the "Contact Us" section below.

  5. Site Improvements:
    To analyze trends, monitor site traffic, and improve our website and services.

How We Protect Your Information

We implement reasonable security measures to protect your personal information. However, no transmission of data over the internet or storage system can be guaranteed 100% secure. While we strive to protect your data, we cannot ensure absolute security.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

  1. Service Providers:
    We may share your information with trusted third-party vendors who assist us in running our website, conducting business, or serving you, as long as they agree to keep your information confidential.

  2. Legal Requirements:
    We may disclose your information if required by law or if we believe it is necessary to protect our rights, comply with legal proceedings, or safeguard the interests of others.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies separately.

Your Privacy Rights

You have the right to:

  1. Access and Review: Request a copy of the personal information we hold about you.

  2. Correct or Update: Request changes to inaccurate or incomplete information.

  3. Opt-Out: Unsubscribe from marketing communications by clicking the "unsubscribe" link in any of our emails or replying "STOP" to SMS messages.

  4. Delete Your Information: Request the deletion of your personal information, subject to certain legal obligations.

Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated “Effective Date.” Please check this page periodically to stay informed.

Contact Us

If you have any questions or concerns about our Privacy Policy or how your information is handled, please contact us:

  • Phone: 855-217-6925

  • Email: Info@royalridesdetailing.com

  • Address: 9807 Deerwood Dr, Tobyhanna, PA 18466